Santcore Technologies

xCRM Implementation & Optimization

Turning customer data into growth opportunities.

Santcore Technologies helps organizations implement, optimize, and scale CRM platforms to enhance customer engagement, automate workflows, and drive measurable business value. Whether you’re adopting CRM for the first time or modernizing an existing solution, our team ensures seamless implementation, integration, and adoption across departments.

ServiceNow CRM

Streamline workflows and elevate service delivery.

ServiceNow is more than an IT tool it’s a modern platform for cross-functional service management.

  • IT Service Management (ITSM): Automate incident, problem, and change processes
  • Customer Service Management (CSM): Connect customer support, operations, and field service
  • Workflow Automation: Digitize repetitive business processes
  • System Integration: Connect ServiceNow to ERP, HR, and collaboration tools
We tailor ServiceNow CRM solutions to your unique service delivery model, helping eliminate silos and create unified customer experiences.

Salesforce CRM

Drive engagement and accelerate growth.

Salesforce is the world’s leading CRM for sales, marketing, and customer service teams.

  • Sales Cloud: Manage leads, automate workflows, and shorten the sales cycle
  • Marketing Cloud: Deliver personalized campaigns across multiple channels
  • Service Cloud: Enable omnichannel customer support and AI-powered self-service
  • Custom Solutions: Build apps and workflows with AppExchange integrations and Lightning components
We align Salesforce with your business KPIs and user needs to drive adoption, customer satisfaction, and revenue growth.
SAPCRM

SAP CRM

Deliver insight-driven customer experiences.

SAP CRM integrates deeply with enterprise systems to provide a holistic view of customers and improve operations.

  • Customization: Automate business processes tailored to your vertical
  • BI & Reporting: Customer analytics for smarter engagement strategies
  • SAP Integration: Connect CRM with ERP, S/4HANA, and finance systems
  • Customer Interaction Center: Centralized customer support and relationship management
We bring deep SAP expertise to help you bridge customer experience with backend operations, driving efficiency and insight across your enterprise.

End-to-End CRM Services

From selection to post-deployment optimization, Santcore delivers full lifecycle CRM support:
  • UI/UX customization
  • Workflow and process automation
  • End-user training and change management
  • Data migration and cross-system integration
  • CRM platform evaluation and implementation
  • Ongoing support, enhancements, and managed services
End To End CRM